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Contact

Talk to a person who knows the code.

Questions about going live, enterprise use, a security report or something that is not working. Write to us and you will hear back from someone who can answer it.

One address for everything

hello@kycverify.me

What it is about

Pick a topic; we will know where to send it.

  • Live access and pricing

    Live keys, volumes, enterprise terms and support.

    Please include

    • Your company and what you verify people for
    • Rough monthly verification volume
    • Which checks you need, and any regulator you answer to
    Email about live access and pricing
  • Security

    Vulnerability reports and security reviews.

    Please include

    • The affected URL, endpoint or component
    • Steps to reproduce
    • The impact you observed
    Email about security
  • Developers and support

    API questions, integration help and bugs.

    Please include

    • What you called and what came back (the error code and message)
    • The session or delivery id, never a full API key
    • Your organisation and app name in the console
    Email about developers and support

Compose

Draft it here, send it from your mail app.

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Might be answered already

Opens your email app with this message addressed to hello@kycverify.me. Nothing is sent from this page.